Legal
Terms & Conditions
Last updated: September 2026
These terms describe how holiday planning, quotations and bookings work when you travel with Narayana Vacation.
Quotations and confirmation
Prices shown on this website are indicative and given for planning purposes only. A trip is confirmed only once you have received a written quotation from us and the agreed advance has been paid.
Quotations are valid for the period stated on them and may change if hotels, transport or taxes change before confirmation.
Payments
An advance is normally required to begin bookings, with the balance due before departure. The exact schedule will be stated in your quotation.
Payments should only be made to the account details shared by us in writing. Please verify any payment request by calling our office.
Changes and cancellations
You may request changes to an itinerary at any time before confirmation. After bookings are made, changes depend on hotel and transport policies and may attract charges.
Cancellation terms follow the policies of the hotels, airlines and service providers involved, and will be shared with you in writing before you confirm.
Travel documents
You are responsible for holding valid identification, passports, visas and any permits required for your journey. We will advise on the documents needed and can assist with applications where we offer that service.
Entry decisions rest with the relevant authorities. We cannot be held responsible for a refused entry or visa.
Responsibility
We plan and coordinate travel arrangements with third-party suppliers such as hotels, transport operators and activity providers, and take care in selecting them.
We are not liable for delays, weather, road closures, strikes or other events beyond our reasonable control. Travel insurance is strongly recommended.
Your conduct while travelling
Please respect local laws, customs and the property of hotels and transport providers. Suppliers may refuse service where behaviour affects the safety or comfort of others.
Governing law
These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts at Gautam Buddh Nagar, Uttar Pradesh.
Questions about this policy? Email narayanavacation@gmail.com or call +91 62071 78526.
Plan with Narayana Vacation
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