Refund Policy

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Want to reschedule your booking?

Sure, we would love to assist you rescheduling your booking to a future date. You can call us on our platform support number that is mentioned on your confirmation voucher sent from Narayana Vacation so that we can help you rescheduling your booking. you can just coordinate with your trip advisor from Narayana Vacation. or you can drop us an email with your booking voucher at support@narayanavacation.com.

What are the cancellation policies at Narayana Vacation?

NO REFUND SHALL BE MADE WITH RESPECT TO THE INITIAL BOOKING AMOUNT FOR ANY CANCELLATIONS.

  1. If cancellations are made 30 days before the start date of the trip, 50% of the trip cost will be charged as cancellation fees.
  2. If cancellations are made 15-30 days before the start date of the trip, 75% of the trip cost will be charged as cancellation fees.
  3. If cancellations are made within 0-15 days before the start date of the trip, 100% of the trip cost will be charged as cancellation fees.
  4. In the case of unforeseen weather conditions or government restrictions, certain activities may be canceled. In such cases, the operator will try his best to provide an alternate feasible activity. However, no refund will be provided for the same.
  5. If a rescheduling date request comes within 30 days from the trip date, the booking amount can neither be adjusted to your next date nor refunded.
  6. If a rescheduling date request comes prior to 30 days, it can be done without any cancellation charges in the case of domestic trips.

PLEASE NOTE: FOR CUSTOMISED AND INTERNATIONAL TRIPS, CONNECT WITH POC IN ORDER TO GET EXACT CANCELLATION / RESCHEDULING CHARGES .